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topjob

Game Support / Chat Operator in Den Haag

GamePoint is one of the world's largest social game developers. Every month we welcome 1,000,000 unique players on Web, Facebook and Mobile. Some of our games are among the top 100 best earning games in the world. Due to the unique social features, users play an average of 120 minutes per day.​

What are you going to do

You will support our players by answering all kinds of questions about GamePoint, our games and the community and thus helping to improve our customers' satisfaction. The Chat Operator is active in our chats, answers the phone and takes care of incoming support tickets by mail, WhatsApp and through various social networks.

OUTCOMES

- Be part of an international team

- Keep players happy and entertained

- Provide support in the Dutch and English chat

- Take Dutch support calls by phone

- Handle complaints in difficult and busy situations

- Several forthcoming activities

COMPETENCIES

- A polite, thoughtful and friendly attitude

- Strong customer focus

- High level of empathy and strong customer focus

- Team player

What we offer

  • An informal, international, young corporate culture in an office by the sea
  • Salary: €11,44 per hour (including holiday allowance and holidays
  • Fresh lunch
  • Friday afternoon drinks every other Friday

What we ask:

  • Minimaal hbo-werk- en -denkniveau;
  • A highlevel of Empathy
  • Strong customer focus
  • Geen ervaring vereist
  • Native Dutch & Fluent in English
  • Basic computer knowledge, affinity with IT
  • Excellent Dutch and English verbal and written communication skills
  • Friday afternoon drinks every other Friday

Apply

Are you gamer and do you like to help our other players. Then we are looking for you.

Please apply and we hope to meet you soon!

Extra information

Education Level
HBO
Location
Den Haag
Working hours per week
12 - 40
Type of Contract
Parttime (overdag), Avondwerk, Stage
Salary indication
Tussen €11,00 en €12,00 per uur
Responsible for
The Chat Operator supports our players by answering all kinds of questions

Topjob | Den Haag | Zuid-Holland | Marketing vacatures | Callcenter vacatures | Parttime (overdag) | Avondwerk | Stage | HBO

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