Customer Support Representative in Utrecht

Wat ga je doen?

As our new Customer Service Representative, you step into a dynamic role where every customer contact counts. You tackle incoming questions, keep response times sharp, and make sure our clients feel truly heard every single day.

You handle high-volume customer requests and resolve technical tickets with precision.

In your daily work, you triage incoming support tickets in HubSpot and answer client questions directly. When complex technical issues arise, you collaborate closely with our Tech Support and Product teams to deliver swift, structured solutions. You maintain clear and fast communication so every hospitality client gets top-tier service.

You bring customer service experience and thrive in a fast-paced environment.

We look for a proactive mindset and strong problem-solving skills. You feel completely comfortable navigating CRM software like HubSpot and communicate fluently in English. You work in a structured manner, show high reliability, and look forward to spending two days a week at our modern Utrecht office.

You join an innovative mission to eliminate global food waste through smart tech.

You become part of a fast-growing scale-up that builds cutting-edge technology for the hospitality sector. Working alongside an ambitious, impact-driven team, you contribute to real sustainable change every single day while enjoying an energetic work culture.

Wat wij bieden

• An attractive, competitive salary tailored to your experience
• Full travel allowance for your office days in Utrecht
• Flexible hybrid working model with two days on-site
• A high-impact role where you actively help reduce food waste worldwide
• Practical hands-on training in HubSpot and specialized tech tools
• A energetic, international team that celebrates success together
• Free lunches, regular team events, and a inspiring workspace
• Plenty of room to propose process improvements and optimize client support

Solliciteren

Ben jij de perfecte kandidaat voor deze vacature als Customer service en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Status

Open

Opleidingsniveaus

MBO, HBO, Universiteit

Plaats

Utrecht

Werkuren per week

24 - 32

Dienstverbanden

Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren), Tijdelijke fulltime baan

Salarisindicatie

Tussen €14,99 en €17,00 per uur

Verantwoordelijk voor

You manage incoming customer requests in HubSpot and resolve technical support tickets with precision.

Gepubliceerd op

29-07-2026